Privacy Policy

Last Updated: June 3, 2026

LumishadeTech (“LumishadeTech,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.lumishadetech.com, submit an inquiry, request a quote, communicate with our team, or use our website and related services.

This policy is written for business visitors, customers, project partners, suppliers, and other users who interact with LumishadeTech online.

What We Collect

Contact details, company information, project requirements, website usage data, cookies, and form or communication content.

How We Use It

To respond to inquiries, prepare quotes, support projects, improve the website, measure performance, protect security, and send relevant business communications.

Your Choices

You may request access, correction, deletion, restriction, opt-out of marketing, or exercise other rights available under applicable privacy laws.

1. Information We Collect

We may collect the following categories of personal information, depending on how you interact with our website and business.

Information you provide directly

– Name, company name, job title, and business role

– Email address, phone number, country, state, region, or other contact details

– Project details, product interests, building type, specification needs, budget range, timeline, and business requirements

– Messages, attachments, form submissions, quote requests, sample requests, or other information you choose to provide

Information collected automatically

– IP address, browser type, device type, operating system, language settings, and general location information

– Pages viewed, referring URLs, time spent on pages, clicks, search terms, and other website usage data

– Cookie identifiers, analytics identifiers, security logs, and performance data

Information from third-party tools

We may receive information from analytics, advertising, CRM, email, hosting, security, search, or website performance tools used to operate and improve our website and business.

2. How We Use Your Information

We use personal information for legitimate business purposes, with your consent where required, and as otherwise permitted by applicable law. These purposes may include:

– Responding to inquiries, quote requests, consultations, sample requests, and customer service questions

– Providing product information, solution recommendations, specifications, and project support

– Managing business communications with customers, suppliers, contractors, architects, designers, distributors, and project partners

– Improving our website, products, services, content, and user experience

– Analyzing website traffic, marketing performance, and visitor behavior

– Sending business updates, newsletters, or marketing communications where permitted

– Protecting website security, detecting fraud, troubleshooting technical issues, and maintaining business records

– Complying with legal, regulatory, contractual, tax, accounting, or dispute-resolution obligations

3. Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, tags, local storage, and similar technologies to operate the website, remember preferences, measure performance, improve content, support security, and understand how visitors interact with our pages.

Cookies may be set by LumishadeTech or by third-party service providers, such as analytics, advertising, security, hosting, or performance providers. You can usually control cookies through your browser settings. If you disable cookies, some website features may not work properly.

4. How We Share Personal Information

We do not sell personal information in the ordinary meaning of selling data for money. We may share personal information with trusted parties when necessary for our website and business operations, including:

– Website hosting, security, analytics, performance, and technical service providers

– Email, CRM, customer support, sales, marketing, and communication service providers

– Business partners, distributors, contractors, or project collaborators when needed to respond to your request or support a project

– Professional advisors, such as legal, accounting, insurance, or compliance advisors

– Authorities, courts, regulators, or other parties when required by law or necessary to protect rights, safety, property, or business operations

5. International Data Transfers

LumishadeTech may work with customers, suppliers, service providers, and website users in different countries. Your information may be transferred to, stored in, or processed in countries other than where you are located. Where required, we use appropriate safeguards designed to protect personal information during cross-border processing.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage projects, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our website and business.

Retention periods may vary depending on the type of information, the nature of our relationship with you, legal requirements, and operational needs.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, email transmission, or online storage system can be guaranteed to be completely secure.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to request access to personal information, correction, deletion, portability, restriction, objection, withdrawal of consent, or to opt out of certain marketing or data uses.

Residents of certain jurisdictions, including the European Economic Area, the United Kingdom, Switzerland, California, and other regions with privacy laws, may have additional rights. We will respond to valid requests as required by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe link where available or by contacting us. Transactional or service-related messages may still be sent when necessary.

Do Not Sell or Share My Personal Information

LumishadeTech does not sell personal information for money. Some analytics, advertising, or marketing technologies may be considered a “sale” or “sharing” under certain privacy laws, including California law. You can use this form to opt out of the sale or sharing of personal information or to submit another privacy rights request.

Please use this form for privacy rights requests, including opt-out requests related to analytics, advertising, marketing technologies, or other applicable data uses.

LumishadeTech Privacy Request

9. Children's Privacy

Our website and services are intended for business and general adult audiences. We do not knowingly collect personal information from children under 13 years old, or a higher age where required by local law. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, legal requirements, or business practices. The "Last Updated" date at the top of this page indicates when this policy was last revised.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how LumishadeTech handles personal information, please contact us through our website:

Website: https://www.lumishadetech.com/
Contact page: https://www.lumishadetech.com/contact/